Ptahdus provides the following warranties listed below
90 days warranty covering any defects or malfunctions of Ptahdus function garment gear 30 days warranty covering any defects or malfunctions of Ptahdus li-polymer battery
All warranty begins on the date of receipt.
Here are things you can do:
Firstly, determine the problem (check if the battery still charges other devices, whether the light is on while charging, etc), send us photos or videos of the problem at firstname.lastname@example.org. Once we’ve confirmed the parts are defective, we will send you a replacement.