Ptahdus provides the following warranties listed below
1-Year warranty covering any defects or malfunctions of Ptahdus function garment gear, 180 days warranty covering any defects or malfunctions of Ptahdus li-polymer battery
All warranty begins on the date of receipt.
Here are things you can do:
Firstly, determine the problem (check if the battery still charges other devices, whether the light is on while charging, etc), send us photos or videos of the problem at firstname.lastname@example.org. Once we’ve confirmed the parts are defective, we will send you a replacement.