Warranty

Is there a warranty available? How long does it cover?

Ptahdus provides the following warranties listed below

90 days warranty covering any defects or malfunctions of Ptahdus function garment gear 30 days warranty covering any defects or malfunctions of Ptahdus li-polymer battery

All warranty begins on the date of receipt.

My pocket warmers aren’t working, what is going on?

Here are things you can do:

Firstly, determine the problem (check if the battery still charges other devices, whether the light is on while charging, etc), send us photos or videos of the problem at support@ptahdusgear.com. Once we’ve confirmed the parts are defective, we will send you a replacement.